PRIVACY AT SUPPLY CLUSTERS
Supply Clusters complies with the Privacy Act (1988) (Cth) and the Spam Act 2003 (Cth).
COLLECTING YOUR INFORMATION
We collect personal information when we provide services to our Members and enter into relationships with Suppliers. Generally, if appropriate, we will tell you why we are collecting personal information and how we plan to use it, or these things will be obvious when we collect the information.
We usually collect personal information such as your business contact details, job title or position and email address if you are employed by a Member or a Supplier.
We may collect other personal information in the course of providing our services to you or your employer such as information from Suppliers about a Member’s employees in connection with Member spend.
Supply Clusters removes all personally identifiable information from Supplier Reports before generating Member spend reports and does not use, disclose or otherwise store this information for any purpose.
HOW WE USE AND DISCLOSE PERSONAL INFORMATION
Supply Clusters uses your information to provide and market our services to you and develop our relationship with you.
Supply Clusters undertakes not to sell, rent or trade personal information. We will not disclose personal information to third parties for them to market goods and services to you. Supply Clusters may also disclose your information to service providers, agents and contractors from time to time to help us to provide and market our services to you.
We handle personal information relying on the employee and related bodies corporate exemptions in the Privacy Act where those exemptions are relevant.
THIRD PARTY SITES
Our website includes the names of our business partners and links to other websites which are not owned or controlled by us. These links are not intended to imply that SUPPLY CLUSTERS sponsors, endorses or approves of these websites or those businesses. We are not responsible for the privacy practises of other businesses and you should make your own enquiries.
If you think that any information we hold about you is inaccurate, please contact us at 1300 CLUSTERS and we will take reasonable steps to ensure that it is corrected.
We use a variety of physical and electronic security measures, including restricting physical access to our offices, firewall IP fencing, database encryption and 2-factor authentication to keep personal information secure from misuse, loss or unauthorised use or disclosure.
The Internet is not a secure environment. If you use the Internet to send us any information, including your email address, it is sent at your own risk.
All interactions on this site are encrypted with 128-bit SSL encryption.
You have a right to access most personal information we hold about you. Please contact our Privacy Compliance Officer (see below) to ask for access to your information, or if you have a complaint concerning your information privacy. We may deny your request in some circumstances. If we do this, we will tell you why.
We may charge for our reasonable costs in giving you access to your information.
CHANGES TO THIS POLICY
CONTACT US ABOUT PRIVACY
If you would like further information about how we handle your personal information or our approach to privacy please contact our Privacy Compliance Officer on 1300 CLUSTERS.